Terms and Conditions
Wholesale Only
This is a wholesale only website
for the convenience of our customers. Feel free to browse our site to view our
products. If you would like to see the prices of our products and collections,
please create an account by clicking Login/Register.
Order Policy
New customers must meet opening order minimum of $200.
Customers who do not meet this minimum will be contacted. Order is subject to
acceptance by Maison Chic *. Orders with missing or invalid payment information
will automatically cancel after 60 days. All prices are subject to change
without notice. Maison Chic may adjust quantities to meet item
minimums.
* Note: you will be required to fax a copy of your business
license and tax id for your first order to be processed.
Shipping Policy
All orders are shipped from Atlanta, Georgia via
UPS Ground. S&H charges will be added to all invoices. Orders placed through
our website are processed and shipped in 7-10 business days.
Back Order
Policy
All backorders $100 and over will be shipped when merchandise
becomes available unless otherwise specified by customer. Backorders under $100
or older than 30 days automatically cancel and product should be
reordered. Backorders with missing or invalid payment information automatically
cancel after 30 days. Freight on all backorders is the responsibility of the
customer.
Damage Policy
All damages, defectives, or shortages must be
reported within seven (7) days of receipt of merchandise. Credit will not be
issued after this time.
Return Policy
Returns will not be accepted unless approved in
advance by Customer Service (1-800-653-5048). A 15% restocking fee will be
assessed on all returned product. Customer is responsible for return freight. Products must be received in original
packaging. Price-tagged or shopworn merchandise may not be returned.
Refused orders will be assessed freight charges plus a 15% restocking fee.
When returning damaged or defective product, credit will be issued after return is inspected. A 15% restocking fee may be applied if product is found to be in sellable condition.
Cancellation Policy
Customer is responsible for freight charges and
restocking fees on orders cancelled after shipment.
Privacy Policy
We will not sell or share your information. We use
SSL protection on our website.
Safety Standards
All Maison Chic products meet or exceed US safety
standards.
Product Information
We hand print our fabrics and small imperfections are characteristic of hand printed designs. Actual product may vary from pictures.